Loyalty Program
About Merchant World Loyalty
Loyalty Programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of business associated with each program. This application is developed for maintaining the detailed records of Customer Transaction,Points earned and burned,etc. This application includes merchant stores and its customers, which lets the customers rewarded for their loyalty. The points collected can be redeemed in the next transactions.
Highlights of Merchant World Loyalty
Merchant World Loyalty is a Comprehensive ONE STOP mobile application for managing customer loyalty.
Customer Management
Manage customer data with simple application
Customer Engagement
Personalised Communication with your customer for their birthday / Anniversary
Loyalty Management
Reward Your customers by offering them loyalty points/ cash back
Customer Feedback
Get valuable feedback from customer for their life cycle management
110
No of Merchants
14084
No of Customers
20
No of Categories
Challenges For Merchant
Database
Difficult to manage manual database of customer.
Acquisition
High customer Acquisition cost
Current Program
Expensive to build & manage own CUG program
Manual Tracking
Difficult to track customers visit and their business
Brand awareness
Less brand recognition
Reports
No micro level business reports at customer level
Platform Features
Next Gen Platform
Merchant friendly user platform
OTP Secured
OTP Make it secure for customer to burn /void their points
instant Notification
Customer instantly get notification of earn/burn transaction
Personalised messages
Sent Personalised message to customer
Multiple Login
Multiple login for multiple users
Automated Reports
Generate Automated reports to analyse and derive conclusion
Customised feedback
Get real -time feedback from your customer
Offer Cash back
Issue cash back scratch card
Data Management
Get customer data access at fingertips
Utility
Pocket Friendly
SAAS based platform makes it value for money
Business Insight
Business Insight throughcustomer visits,feedback,points burned
Repeat Customer
Repeat customer to redeem points
Brand Recognition
Personalised Communication helps brand awareness
Manage Database
Merchant World Loyalty helps to save time by giving a platform to manage customer effectively and productively.
Delegate Authority
Merchant World helps the owner/Promoters to delegate authority and avoid fear of any revenue leak.