M-reporter application Used by 5K+ users for multiple companies
M-reporter is an end to end mobile application for FOS who visits merchants for signup, service call , beat plan, relationship call . This tool helps organisation to reduce TAT across entire operation and for all verticals
Merchant Acquiring Module
This module is Mreporter sales module where executives can update sales activities like New call, Follow up, Cross sell, Not interested Also executive can attend assigned leads through lead management systemMerchant Servicing
This Module is Mreporter servicing module where executives can update servicing activities like New service call, Assigned calls, Update inventory at location
Asset Inventory Management
This Module is Mreporter Inventory module where inventories are managed at TID, MID, City, model wise. It also gives holistic views for current inventory level
Merchant Relationship
This Module is M-reporer relationship module which help businesses to keep relationship with existing merchants and yield revenue through cross sell opportunities
Merchant World- Merchant App
This is a two way communication app for merchant to be connected with the solution provider and this is on android and iOS technology
Incentive management
This module helps organisation to keep track of target vs achievement/ cross sell activities for employees along with employees being informed about his sales status and incentive earned through mobile application
How it works
Merchant
Acquiring
- Lead Management portal along with android app
- Field Executive mobile App for DSR and reports
- Merchant application E2E Processing
- MCAF documents movement and tracking
- 3rd Party integration for risk and TID gen.
- TAT monitoring at application level
- Bank Branch visit and relationship management
Merchant
Servicing
- Service call management portal along with android app
- Field engineer DSR though mobile app
- E2E service call management
- Service Call generation on behalf of merchant
- Service report upload for every call
- Charge slip image upload
Asset inventory
management
- Terminal, Sim, accessories inventory management along with android app
- inventory level monitoring at stages like key insertion, in transit, HO/RO stock, repairing
- Auto inventory tagging from field engineer through asset barcode scanning
- Reconcile inventory at city, state or custom level
Merchant
Relationship
- Relationship Management portal along with android app
- Beat Plan for executive to cover entire portfolio
- Executive wise merchant Mappings
- Call update and geo tagging
- POP, Store image upload
- comprehensive relationship form
Merchant World- Merchant App
- Android and iOS app for merchant
- Daily transaction dashboard
- Merchant payment, merchant service request, merchant account request
- Charge back/ payment hold notification to merchant and document fetching directly through merchant app
- Lead Generation from existing merchants for up-sell and cross-sell
Incentive
management
- Set and monitor targets and achievements of the employee
- Target vs achievement dashboard for employee
- Multi tire incentive program fro employees